Oversee, refine, and execute employee standards and procedures, using and improving HR existing and recommended systems and processes
Maintain and enhance employee benefits programs, including compensation, health insurance, expenses, vacation, and other personnel packages
Assist with recruitment efforts, and prepare employees for assignments by establishing and conducting orientation and training programs
Ensure legal compliance by monitoring and implementing applicable HR federal and state requirements, conducting investigations, and maintaining records
Identify and recommend areas of improvement to internal standard operating procedures, including team restructuring and morale

Assess the strengths and weaknesses of the sales team and manage the sales program accordingly
Provide on-the-ground support for sales associates as they generate leads and close new deals
Meet with customers to discuss their evolving needs and to assess the quality of our company’s relationship with them
Develop and implement new sales initiatives, strategies and programs to capture key demographics
Provide daily report of field sales success and communicate VOC data to superiors